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Cookies

Cookies Policy

Cookies help us to give you a better website experience, and improve our services.

This Cookies Policy sets out the basis on which we, Riviera Networks Limited, use cookies and similar technologies on or in relation to our website, www.riviera-networks.co.uk (our website). This Cookies Policy is effective from 25/05/2018.

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.

For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.

About Cookies

What Are Cookies?

A cookie is a small text file that’s stored on your computer (“dropped”) when you browse to a website and the pages within it for the first time. They consist of a name, a value and an expiry date – as well as a couple of other bits of information. Most often, a cookie helps a website to distinguish first-time visitors from repeat-visitors which can, as an example, be useful for “remembering” a user’s preferences and settings.

Types of Cookie

There are a few different types of cookie, generally organised into first party/third party, essential/non-essential and session/persistent.

Essential & Non-Essential Cookies

Essential cookies are vital to the correct operation of a website – without them, the website will not be able to function or carry out its objectives. Because of this, essential cookies cannot be turned off or disabled by the user.

Non-essential cookies are not vital to the operation of the website, and it will still function without them. A user can disable non-essential cookies and the website will still work, however the user experience may suffer as a result.

First & Third Party Cookies

First party cookies are created and dropped by the host website (the one that you’re visiting) – in this case www.riviera-networks.co.uk. Only the host website can read its own cookies.

Third party cookies are created and dropped by third party providers – for example if a YouTube video is embedded on one of our pages, YouTube will drop some cookies when you view that page. These cookies will probably be served to help YouTube deliver more tailored content when you visit them in the future. We have no control over the creation and dropping of third party cookies.

Session & Persistent Cookies

Session cookies will expire when you leave the website or close your browser – they help to improve your experience during a single visit, and will be dropped again when you come back. They do not “remember” previous visits.

Persistent cookies have an expiration date beyond that of a single browsing session – this expiration date is usually defined by the website developers or marketing teams, and can be set as any amount of time – some will expire in 24 hours, others may even be a couple of years. Persistent cookies will remain active until the expiration date, and help websites to “remember” return visits. This can help improve experiences in terms of remembering user settings or preferences over longer periods of time and between visits and browser sessions.


We use the following cookies on or in relation to our website:


1st Party Cookies That We Use

Cookie Name Cookie Description Provider Essential? Type
_ga, _gid, _gat_gtag_ Used to distinguish users. Google Analytics is a tool that helps website and app owners to understand how visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. riviera-networks.co.uk No Analytics

3rd Party Cookies That We Use

Cookie Name Cookie Description Provider Essential? Type
HSID, SID, SIDCC, APISID, PREF, SSID, SAPISID, 1P_JAR, NID, ANID, OTZ, CONSENT, DV Google uses these cookies to generate reCAPTCHA images and protect our website from spambots. google.com Yes Security
PREF, YSC, VISITOR_INFO1_LIVE, GPS, requests, nextId, remote_sid Source: Youtube. Various unique identifiers, as well as login information that may relate to a Google account. Google set a number of cookies on any page that includes a Youtube video. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Youtube users, including information that links your visits to our website with your Google account if you are signed in to one. Information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States.This cookie does not identify you personally unless you are logged into Google, in which case it is linked to your Google account youtube.com No Analytics, Preferences

Essential Cookies

These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested.

Legal basis for processing: we process information about you contained in or obtained from essential cookies in ourlegitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: 
ensuring our site functions properly and providing you with online services you have requested.

How to opt out of essential cookies

Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly.

You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected.

For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled How to accept or reject cookies.

Non-Essential Cookies

We use the following types of non-essential cookies on our website:

Analytical (or performance) cookies

Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work.

The information we collect using analytical cookies is collected on an anonymised basis.

More information

Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: https://support.google.com/analytics/answer/6004245

For information on how Google uses data from cookies it uses, please visit www.google.com/policies/privacy/partners/

How to opt in or out from analytical cookies

See the section below entitled How to accept or reject cookies

To opt out of Google Analytics tracking across all websites in general, you can do so here: http://tools.google.com/dlpage/gaoptout

Processing information about you contained in or obtained from analytical cookies

Legal basis for processing: we process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: analysing how individuals use our website to help us improve our website and business. For further information on how we use the information gathered from our use of analytical cookies, including profiling, please see the section entitled Our use of automated decision making and profilingin our privacy policy, which is available here: https://www.riviera-networks.co.uk/privacy-policy/

Other Technologies

Web Beacons

We and any marketing companies we use also embed web beacons in our marketing emails. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them.

Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a ‘do not display images (in emails)’ setting in your email server).

How to opt in or out

See the section below entitled How to accept or reject cookies

Legal basis for processing: we process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: analysing the effectiveness of our email marketing campaigns.

How to accept or reject cookies

There are a number of different ways in which you can accept or reject some or all cookies and similar technologies. Some of the main methods of doing so are described below:

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org

Accepting or rejecting cookies

Cookie control tool

You can accept or reject non-essential cookies by using our cookie management tool, accessible by clicking or tapping the icon in the bottom left corner of our website.

Browser settings

You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.

Existing cookies

To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

Google Adsettings

You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page herehttps://adssettings.google.com/andby:

  • unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and
  • switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).

Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996

Google Analytics Opt-out Browser Add-on

You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout

Web beacons

You can opt in to us using web beacons in our marketing emails by subscribing to our mailing list at http://eepurl.com/dq5Zzf.

You can opt out of our use of web beacons in our marketing emails by unsubscribing from our list at https://riviera-networks.us16.list-manage.com/unsubscribe?u=a246d58d49d6996137e5e9be3&id=e686a220a2. We are currently exploring methods in which you will be able to opt out of web beacons whilst remaining subscribed, and will update this Cookie Policy accordingly.

Disconnect for Facebook

You can install a browser add-on tool called ‘Disconnect Facebook pixel and FB tracking’. This will stop Facebook tracking you on third party websites. You can install the tool here:

European Interactive Digital Advertising Alliance Tool

You can opt out of Facebook and other companies that participate in the Digital Advertising Alliance in Europe from showing you interest based ads by visiting http://www.youronlinechoices.com, selecting your country, clicking ‘Your Ad Choices’, then locating Facebook (and any other companies you want to block) and selecting the ‘Off’ option.

Copyright, credit and logo

This Cookies Policy is based on a template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org

The copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved. Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy.